In the UK, the transition from traditional copper landlines to Digital Voice services is underway, with a nationwide switch planned for January 2027. This shift signifies the end of the old copper-wire phone network, as homes will start using broadband for making calls once the deadline is implemented.
The move to Digital Voice is considered one of the most significant changes in UK communications in recent times. To expedite the transition away from outdated infrastructure, BT’s Openreach network is rolling out the “Stop Sell” program. This initiative prohibits providers like BT, Sky, Plusnet, and TalkTalk from offering new copper-based broadband and phone services in affected areas.
Stop Sell notifications have already been introduced in various parts of the UK, and Openreach has announced further expansion affecting 238 exchange locations and approximately 1.69 million premises. When these changes come into effect, customers seeking new services will need to switch to full fibre broadband and digital phone services instead of relying on the old copper network.
According to Openreach, the Stop Sell program is activated when a majority of premises in a specific exchange have access to ultrafast Full Fibre. By phasing out legacy copper services where fibre is widely available, customers and providers can transition to faster and more reliable digital infrastructure. This move also streamlines network maintenance and paves the way for the eventual shutdown of the legacy copper-based Public Switched Telephone Network (PSTN) in less than eight months.
As of early June, the Stop Sell rules will be enforced in 1,432 exchanges nationwide, impacting around 14.2 million properties. James Lilley, Openreach’s Managed Customer Migrations Director, emphasized the importance of the Stop Sell program in driving the UK towards a modern full fibre future by shifting to future-proof technologies and enhancing communication capabilities.