Three prominent banks are planning to shut down an additional ten bank branches this week, dealing a significant blow to their customers. Halifax is set to close five branches, while NatWest will be shutting four, and Lloyds will be closing one location. The decision comes as high street banks observe a decline in branch usage, with a growing preference for online banking services.
Despite the banks’ rationale, charities are concerned about the potential impact on vulnerable individuals who may lose access to essential banking services. Data from Which? reveals that since January 2015, a total of 6,561 branches have been closed by banks and building societies, averaging 53 closures per month.
Which? projects a further 432 closures in 2025, including 105 from NatWest, 101 from Halifax, 95 from Santander, 93 from Lloyds, 24 from Bank of Scotland, eight from TSB, and six from Barclays. Looking ahead to 2026, 71 bank branches are slated for closure, with Lloyds leading with 40 closures, followed by Bank of Scotland with 17 and Halifax with 14.
For customers affected by branch closures, basic cash and counter services can still be accessed at the nearest Post Office, facilitating transactions such as cash deposits, withdrawals, and balance inquiries. Some banks are also introducing alternative solutions like pop-up branches or mobile vans, with schedules available online for customers to plan their visits.
In response to the evolving landscape, a NatWest spokesperson highlighted the increasing adoption of digital services by customers, emphasizing the convenience and efficiency offered. Similarly, a representative from Lloyds Banking Group emphasized the availability of mobile apps and various banking options, including telephone banking, community bankers, multiple branch locations, and Post Office facilities, to ensure continued access to essential services.